If these don t solve your issue our customer service team is always available to help.
Electric gas fireplace won t start.
Many newer models such as the heatilator lines have battery backup systems.
If you don t have this try searching for your fireplace s manufacturer and reach out to their support.
This needs electricity to spark the pilot flame every time you go to use the fireplace.
Locating your heat glo model and serial number.
Different gas fireplace inserts present different challenges.
The fireplace division of napoleon manufactures gas and electric fireplaces wood burning fireplaces gas wood stoves.
The intellifire and intellifire plus use batteries to pilot your gas fireplace during a power outage.
Here are some typical problems and solutions to check if your unit isn t working properly.
If you can n.
Chances are these steps won t be quite what you need.
Worthen adds the newer systems with electric igniters are more sensitive and require the consumer to figure out if the issue lies in the electronic ignition or pilot.
Napoleon fireplaces canada is a division of wolf steel limited the parent company of the napoleon brand.
Resetting your rc100 200 300 remote control.
Syncing your smart stat batt fireplace remote.
Resetting your intellifire plus ignition system.
Rc 300 intellifire plus wireless remote.
How to clean the glass on a gas fireplace.
Video sharing camera phone video phone free upload.
Replacement piezo sparker http amzn to 2e03wz3 as always shut off the gas before you do any repairs and if you smell gas let it clear first.
Not to fret electric fireplaces are fairly straightforward devices and there s probably a logical reason the heat or flames may not be working.
Other gas fireplace repairs include loose connections defective valves or bad modules in electric ignition units according to experts.
If your pilot light stays lit but the fireplace won t start then the problem is likely related to your thermopile a metal probe round and slightly smaller than your pinky finger that converts heat from the burning pilot light s flame into a tiny amount of electricity just enough to open the gas valve when a switch such as a wall.
Modern gas fireplaces more than likely have an intermittent pilot ignition system.